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Guardian Bracelet and the App



Team Members  
Susanna Davtyan
Jennifer Rodriguez
Jorge Sanchez
Tiffany Williams
My Role
Research
Interviews
Prototyping
UX Deliverables
Client
College Project



Problem Statement


How can we make ourselves safer in potentially dangerous situations?


Project Objective


To assist people, who find themselves in uncomfortable/dangerous situations, get help from the next of keen or authorities with the help of a wearable device.


Research


We conducted two rounds of interviews with over 20 participants where we asked them general questions about what safety means to them, if they ever feel unsafe, unprotected, and afraid, what makes them feel unsafe, and if there is anything that could make them feel safer. The results of the interviews showed that most people feel three different types of insecurities: psychological, emotional, and physical. Most of them manifested when the individual felt alone and not in control of their current situation. 
Based on the insights we got from our interviews, we decided to create a wearable/bracelet that would be discreet enough not to be taken for a safety device and which would be aesthetically pleasing to wear during night outs and other occasions. The bracelet comes with three features: Bail Out, SOS, 911. These features are set through the Guardian App.



Guardian Bracelet Features


Guardian Bracelet Sketches



Single Button System


Three Button System



Guardian Bracelet Initial Prototypes



Single Button System


Three Button System



Insights from Bracelet Prototype Testing



Single Button System

“I really like the simplicity of the design.”

“It is easy to use, but I don’t like that you can’t turn off one feature without turning them all off.”
Three Button System

“This is just too confusing. There are too many buttons and requires too much memorization.”




From the user feedback it became clear to us that the three button system was complicated. Taking into consideration that in the emergency situations one might become disoriented and not remember what each button is for, we decided to go with a single button system.



Guardian App Lo-Fi Prototypes


At this point we had enough information to design the Guardian app. We gave the three functions of the bracelet recognizable colors to resonate with the severity of the situation such as: green for the Bail Out feature, yellow for the SOS feature, and red for the 911 call.




User Testing of the Guardian App and Bracelet Prototypes





User Feedback for the App



First Screen:  Account 
set up

“I don’t typically like to give my real name for safety reasons.”

“Why does the police need to know my date of birth, my phone number, address, or need a photo? Why not let the app track your location at all times?

“I’m lazy and will use a photo I already have.”

“Back and next seem old fashioned.”
Second Screen:  Bail Out set up

“I really don’t care if the message has male or female voice. I just don’t want to have to record anything”

“I want to hear the pre-recorded messages than make my own.”

“You have too many different buttons. You should keep them consistent with arrows or the word “done”.

Third Screen:  SOS set up


“I’m kind of confused. Is the GPS getting sent to the people I’ve selected in the next step?”

“I don’t really understand this screen. What is this feature? I’m not sure what SMS is.”


Fourth Screen:  911 set up


“I want to see more examples of safe words.”

“I would go with the default message to be honest.”




User Feedback for the Bracelet



“I like it, but I wanted to put the bracelet on the other way because I thought the sleeve would press the buttons by accident.”

“The on/off button is hard to find”


Taking into account user feedback from testings and interviews we made the necessary changes to the Guardian app and the bracelet to finalize our project.




Final Prototype of the Guardian App








Final Thoughts


To further develop this idea I would look into creating a community for Guardian users to support each other whenever possible. I would also consider adding educational content from professional sources on how to avoid or deescalate potentially dangerous situations. The app and bracelet design will be updated in the future.


Cargo Collective 2017 — Frogtown, Los Angeles